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Legal · Terms

Terms of Service

Effective: 2026-05-28 · Last updated: 2026-09-30 (corrections to statements that were inaccurate)

These pages were written by the team and have not been reviewed by Singapore counsel. They describe the product as it actually stands. If your procurement needs binding written terms, contact sales@fortswift.com to agree them case by case.

Service Provider

  • Fookstar Tech Pte. Ltd. (UEN 202310441W)
  • 1 North Bridge Road #15-01A High Street Centre, Singapore 179094
  • Support: support@fortswift.com

1. Acceptance

  • By installing, registering, or using FortSwift, you accept these Terms and our Privacy Policy.
  • If you do not agree, do not use the Service.

2. The Service

  • FortSwift is a SaaS remote-desktop platform for devices you own or are authorized to access.
  • The Service includes the FortSwift client, federation POP routing infrastructure, and backend account, audit, and device management APIs.

3. Acceptable use

  • Use only devices you own or are authorized to access
  • Do not use the Service illegally or distribute malware
  • Do not reverse-engineer, decompile, or redistribute the Service or binaries
  • Do not mass-create accounts or materially degrade the Service for other users

4. Account and security

  • You are responsible for keeping your credentials safe
  • MFA is strongly recommended
  • Notify support@fortswift.com immediately if you suspect compromise

5. Fees and billing

  • Pricing is published at /pricing in Singapore dollars, excluding 9% GST. Accounts are currently opened by the FortSwift team; there is no public self-service signup.
  • At least 30 days' notice is given before a price change. Billing cycle, renewal and refund terms follow the signed contract or quotation; contact sales@fortswift.com if you need them in writing.

6. Data and privacy

  • Personal data is handled under our Privacy Policy and Singapore PDPA.
  • DPO contact: dpo@fortswift.com

7. Service availability

  • We do not currently offer an availability commitment, and there is no public status page.
  • The Service is provided as-is.
  • If your procurement requires a written SLA, contact sales@fortswift.com to agree one case by case; the standard Terms contain none.

8. Termination

  • To close your organisation's account, contact support@fortswift.com; we will confirm the request with your account owner before closing it. Administrators can remove members of their own organisation in the portal, but no one can delete their own sign-in account there.
  • We may suspend or terminate accounts for material breach of these Terms.
  • After termination, data retention follows the Privacy Policy.

9. Limitation of liability

  • To the extent permitted by Singapore law, Fookstar Tech Pte. Ltd. maximum aggregate liability is limited to fees paid by you in the 3 months preceding the claim.
  • The Service is provided as-is without express or implied warranties of fitness for any particular purpose.

10. Governing law

  • These Terms are governed by the laws of the Republic of Singapore.
  • Disputes shall be resolved by the courts of Singapore.